Trimoryn Money-Back Guarantee: How It Works
Trimoryn comes with a 60-day money-back guarantee, counted from your purchase date.
Call +1 (323) 391-7425 with your order ID, then ship the bottles back tracked at your own cost. Refunds post a few business days after the return is credited.
To pick a kit, see the prices.
The 60-day window, in plain terms
What sixty days actually buys you
From the day you pay, you have 60 days to change your mind. If you're unhappy with the product, you can send the bottles back and get the purchase price refunded. That window runs from the purchase date printed on your order, not from the day the parcel arrives or the day you opened the last bottle.
If a sales page you ordered from prints a longer window than that, the longer figure is the one that applies to your order. This page describes the standard sixty days; it does not override a longer promise made to you directly.
The refund covers the price you paid for the product. It does not require you to explain why you're unhappy, only that you are inside the window and willing to send the bottles back.
This guarantee describes purchases made through the official checkout. A bottle bought from a marketplace listing or an unfamiliar ad is covered by whatever terms that seller offers, which may or may not match anything written here. Where to buy Trimoryn goes into that difference in more detail, including why one storefront's guarantee does not automatically carry over to another.
What the guarantee does not promise
It is a purchase policy: a right to ask for your money back within a set window, nothing more. It is not a promise that Trimoryn will change your weight, your appetite or any lab result, and refunding a purchase is not the same thing as the FDA evaluating or approving the product. No supplement claim on this site or the label has FDA approval, and a refund window does not create any.
National Institutes of Health, 2023 is a fair way to read that gap: the evidence behind weight-management supplements as a category is thin, and a money-back window exists precisely because the product cannot promise an outcome. It protects your purchase, not your result.
It is also not a substitute for medical advice. Nothing about being able to return an unopened or opened bottle changes the caution printed on the label itself, or the advice to check with a clinician before starting if you take medicine or have a medical condition.
Why people actually use this window
The guarantee doesn't ask you to justify using it, but people tend to call for a short list of reasons. Some expected a bigger change than a small daily amount of these ingredients was ever likely to produce. Some simply changed their mind after ordering more than they needed. Some found, after reading the label or a page like this one, that an ingredient or interaction gave them pause before the first capsule.
Any of those is a legitimate reason to call. The window exists so the decision to keep taking it, or not, stays yours, not the checkout's.
What the desk does not need from you is a lab result or a before-and-after story. This is a purchase guarantee, not a review panel, and it treats every eligible call the same way regardless of the reason behind it. Being inside the window is what matters, not the story attached to the call.
Before you pick up the phone
A claims call goes faster when you're not searching for the same four things while someone is already on the line. Pull these together first:
- Your order ID, from the confirmation email you got at checkout.
- The email address or name the order was placed under, in case the ID is hard to find.
- Which kit you bought and how many bottles you still have on hand.
- Roughly how many days it's been since you paid, so you both know where you stand against the window.
None of this is complicated, but having it ready before you dial cuts a call that could take two minutes down to two minutes, instead of ten spent hunting for an order number while someone waits on the line. It also means the person on the phone can tell you where you stand against the window right away, instead of calling you back later.
How to start a claim
Call +1 (323) 391-7425 first
This is the fastest route: the order desk can confirm you're inside the window and tell you exactly what happens next for your specific order.Have your order ID ready
It's on your order confirmation email. Without it, the desk has to spend time tracking down which order is yours before they can even start.Email [email protected] if you can't call
Include the same order ID, your name and the email the order was placed under. It works, but it is slower than a phone call for something time-sensitive.
Either way, this is the desk that answers order and refund questions, not the general website inbox at [email protected]: that address handles pages, typos and privacy questions and cannot see or act on an existing order.
Sending the bottles back
| Detail | What applies |
|---|---|
| Returns address | 1460 Broadway, Floor 8, New York, NY 10036, USA |
| What to include in the package | full name, email and order ID |
| Who pays return shipping | The buyer |
| How to send it | A tracked service. Keep the receipt until the refund posts. |
Untracked mail gives you nothing to point to if a parcel goes missing on the way back, so the tracked-service requirement isn't a formality. Keep the receipt until the refund actually shows up, not just until you drop the package off.
The step-by-step version of this, including what happens with a bottle you've already started and how a chargeback compares to going through this process, is on the refund policy page.
How long a refund actually takes
Once the returns address has your package and it's checked in, the refund posts to your original payment method 3-5 business days after the return is credited. From there, expect 5-10 days to show on the card for it to actually appear on your statement, since that last stretch depends on your card issuer rather than on us.
Add it up and a claim called in on day one can still take two to three weeks from the moment you ship the box to the moment the money is back on your card. That is normal for a mailed return, not a sign anything has gone wrong.
There are two separate clocks running here, and only the first one is something the order desk controls: how quickly the returns address checks in your package, and how quickly your own bank posts a credit once it has been sent. A delay in the second one is a question for your card issuer, not for us, and it can add several extra days on top of the timing above depending on how your bank processes incoming credits.
The clock runs the same length on every kit
| Kit | Days of capsules | Guarantee window | Days you're holding capsules with no refund option |
|---|---|---|---|
| 2 Bottles | 60 | 60 days | 0 |
| 3 Bottles | 90 | 60 days | 30 |
| 6 Bottles | 180 | 60 days | 120 |
The window is the same length no matter which kit you buy. A six-bottle kit does not get a longer guarantee to match its longer supply; it simply runs out of guarantee well before it runs out of capsules. Compare that against what each kit costs on the pricing page before deciding how many bottles to commit to at once.
If a shorter kit fits the sixty days more comfortably, that is worth weighing against the lower per-bottle price on a bigger one. Neither choice is wrong; they just trade off differently.
Guarantee: common questions
How many days do I have to return Trimoryn?
60 days from the purchase date, unless the sales page you ordered from prints a longer window.
Does the 60 days start from delivery or from purchase?
From the purchase date on your order, not from when the parcel arrives or when you open the last bottle.
Who pays to ship the bottles back?
The buyer. Use a tracked service and keep the receipt until the refund is confirmed.
Where do returns go?
1460 Broadway, Floor 8, New York, NY 10036, USA, with your full name, email and order ID inside the package.
How do I start a return?
Call +1 (323) 391-7425 with your order ID. Email [email protected] if you can't call; it just takes longer.
How long until I see my money back?
3-5 business days after the return is credited, then 5-10 days to show on the card, once the return has been received and credited.
Does the guarantee mean Trimoryn is FDA approved?
No. A refund policy is a purchase promise, not a regulatory approval, and no claim on this site or the label carries FDA approval.
If I buy the 6-bottle kit, is the guarantee longer too?
No. Every kit carries the same 60-day window regardless of how many bottles or days of supply it contains.
Keep reading
What's the exact return process, step by step?
Packing the box, timings and what happens with a bottle you've already started.
Read →What do the three kits cost?
Kit totals and per-bottle prices, weighed against the guarantee window.
Read →Who do I actually call about a refund?
The order desk versus the website inbox, and what each one can do.
Read →Order Trimoryn from the authorized retailer
60 servings per bottle, 1 to 2 droppers a day. Kits of 2, 3 or 6 bottles run from $49 a bottle on the sales page, with a 60-day money-back guarantee. Questions first? Call +1 (323) 391-7425.
